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Microsoft Dynamics CRM 4 adalah Solusi CRM fleksibel yang bekerja sesuai dengan bisnis anda dan sesuai dengan yang diinginkan oleh dunia Information Technology.
Dalam seri Video Training CRM ini anda akan mempelajari bagaimana cara menginstall, mengkonfigurasi dan mengadministrasi Microsoft Dynamics CRM 4.
Dalam Video Ini Anda akan mempelajari Modul-Modul:
Introducing Microsoft Dynamics CRM 4
Duration: 22:51
In this video we introduce you to Microsoft Dynamics 4. You'll learn what the hardware and software requirements are for Microsoft Dynamics 4 before we step you through how to install the product.
Creating the Organizational Structure
Duration: 10:51
In this video you'll learn how to configure Microsoft Dynamics 4 to mimic the business units within your own company.
Security and Access
Duration: 25:56
In this video you'll understand how permissions and roles work within Microsoft Dynamics CRM 4.
CRM for Outlook
Duration: 21:31
In this video you'll learn about the best feature of Microsoft Dynamics CRM 4 - integration with Outlook! Since your users already know and use Outlook, this tight integration means that your users can work with CRM directly from Outlook.
Email Router
Duration: 15:39
In this video you'll learn how to configure the Email Router to work with Exchange Server 2007.
Email Router with POP3 Mailboxes
Duration: 6:58
In this video you'll learn how to configure the Email Router to work with a POP3 Mailbox.
Customers
Duration: 13:51
Customers keep you in business, so in this video we'll show you how you can manage customers in Microsoft Dynamics CRM 4.
Leads
Duration: 16:42
In this video you'll see how you can enter leads into Microsoft Dynamics CRM 4 and manage them through the sales process.
Campaigns
Duration: 22:08
In this video you'll learn all about Marking Lists, Marketing Campaigns and Quick Campaigns.
Products
Duration: 17:52
In this video you'll discover how to create Products in Microsoft Dynamics CRM 4 as well as Price Lists, Product Discounts and Unit Groups.
Knowledge Base
Duration: 14:53
In this video you'll see how easy it is to create and populate a Microsoft Dynamics CRM 4 Knowledge Base for your staff and even your customers to use.
Workflows
Duration: 16:18
In this video you'll discover why Microsoft Dynamics CRM 4 is so cool. Workflows! Workflows allow you to automate many of the mundane tasks in CRM and create a really intelligent CRM system.
[Microsoft Dynamics CRM 4 Video]
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